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From executives complaining that their teams don't contribute ideas
to employees giving up because their input isn't valued--company
culture is the culprit. Courageous Cultures provides a road map to
build a high-performance, high-engagement culture around sharing
ideas, solving problems, and rewarding contributions from all
levels. Many leaders are convinced they have an open environment
that encourages employees to speak up and are shocked when they
learn that employees are holding back. Employees have ideas and
want to be heard. Leadership wants to hear them. Too often,
however, employees and leaders both feel that no one cares about
making things better. The disconnect typically only widens over
time, with both sides becoming more firmly entrenched in their
viewpoints. Becoming a courageous culture means building teams of
microinnovators, problem solvers, and customer advocates working
together. In our world of rapid change, a courageous culture is
your competitive advantage. It ensures that your company is
"sticky" for both customers and employees. In Courageous Cultures,
you'll learn practical tools that help you: Learn the difference
between microinnovators, problem solvers, and customer advocates
and how they work together. See how the latest research conducted
by the authors confirms why organizations struggle when it comes to
creating strong cultures where employees are encouraged to
contribute their best thinking. Learn proven models and tools that
leaders can apply throughout all levels of the organization, to
reengage and motivate employees. Understand best practices from
companies around the world and learn how to apply these strategies
and techniques in your own organization. This book provides you
with the practical tools to uncover, leverage, and scale the best
ideas from every level of your organization.
A must-have resource for building collaboration and trust when the
wrong word or phrase can set someone off. In many workplaces today,
workplace conflict is an escalating issue. The shift to
remote work and hybrid teams has left many people longing for
deeper human connection. On top of this, add a younger generation
clamoring for more feedback and impatient for change, steady
advances in technology that can feel threatening to job security,
or people reexamining priorities and quietly quitting. Â Take
the increase in anxiety, stress, and depression, mix in the loss of
human relationships, and you get less tolerance and understanding
leading, ultimately, to more unresolved workplace conflict.Â
Powerful Phrases for Dealing with Workplace Conflict is an
essential resource for all employees (and their managers) who are
looking for help on how to navigate frequent workplace conflicts,
including with their boss and other difficult people, so they can
rebuild trust, collaboration, and ultimately enjoy more influence
at work.  Leadership and workplace culture experts
Karin Hurt and David Dye share practical and easy-to-follow tactics
such as: Over 50 actual phrases you can use to deescalate common
workplace conflict situations and build trust. Sample dialogs to
demonstrate how phrasing improves interactions. Critical
communication tools to ensure workplace issues are addressed before
they fester and become more difficult to manage. Findings and
real-world cases from a workplace conflict survey conducted by the
authors.
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Glowstone Peak (Hardcover)
David Dye, Karin Hurt; Illustrated by Dawn Doughty Davidson
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R686
R574
Discovery Miles 5 740
Save R112 (16%)
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Ships in 10 - 15 working days
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Want a better relationship with your boss, but don't know where to
start? Are you working to be the best "boss" possible, but having
trouble making deeper connection? Do you feel stuck in the middle
trying to please a boss while being a good leader for your team?
Most people leave the magic of what could be a career-changing
relationship with their boss untapped. They follow traditional
boss-subordinate protocol: say little, don't rock the boat, and
stay out of the way. This outstanding guide provides a practical
step-by-step approach to the most challenging bosses and scenarios
(e.g. dealing with a moody, disengaged boss, or jerky boss; getting
your boss to trust you; persuading your boss to your point of view;
finding out where you really stand). The assessment tools and
exercises help leaders on both sides of the relationship to
communicate their opportunities and goals, and to develop specific
strategies for improving their relationship. The practical advice
experienced executive, Karin Hurt shares in Overcoming an Imperfect
Boss is a must read for leaders yearning to make a bigger impact in
their career. This book will help you become the boss you wish you
had.
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